Refund policy
Return & Refund Policy
Last Updated: April 27, 2026
Welcome to Lexvery. We value your satisfaction and aim to provide high-quality gadgets. If you are not completely satisfied with your purchase, we’re here to help.
1. Returns
You have 14 days from the date of delivery to request a return.
To be eligible for a return:
- The item must be unused and in the same condition that you received it
- The item must be in its original packaging
- Proof of purchase (order confirmation or receipt) is required
2. Non-Returnable Items
Certain items cannot be returned, including:
- Products damaged due to misuse or improper handling
- Items missing original packaging or accessories
- Final sale or clearance items (if applicable)
3. Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved:
- Refunds will be processed to your original payment method
- It may take 5–10 business days for the refund to appear, depending on your payment provider
4. Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- Shipping costs are non-refundable
If you receive a defective or wrong product, please contact us immediately and we will cover the return shipping cost.
5. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at the email below.
6. Order Cancellation
- Orders can be canceled within 12 hours of placing the order
- After this period, orders may already be processed or shipped and cannot be canceled
7. Worldwide Shipping
Lexvery offers worldwide shipping. Delivery times may vary depending on your location. Delays caused by customs, carriers, or external factors are not the responsibility of Lexvery.
8. Contact Us
If you have any questions about returns or refunds, please contact us:
📧 Email: supportlexvery@gmail.com
🌐 Website: www.lexvery.store